It answers questions and takes enquiries when you cannot: up a ladder, with a customer, or closed for the night. Trained on your services and prices, with every lead sent to your inbox.
A boiler engineer's site, a quarter to ten on a weeknight. Nobody is answering the phone, and the customer does not have to wait until morning to get an answer.
The engineer wakes up to the name, number, postcode and the job, with the full conversation underneath.
Website chat21:47
Do you service combi boilers? How much is it?
Yes. A standard combi boiler service is £85 and takes about an hour. Would you like to book one?
Yes please, any day next week
I can pass that on now. What is your name, phone number and postcode?
Sam Reid, 07700 900123, BH8 9AB
Thanks Sam. Your request has gone to the team, and they will call you tomorrow to fix a time.
Example only. The prices and replies come from what you give it.
Live demo
This one is set up for MRKA, the same way yours would be set up for your business. Ask it about prices, the plans or the free review.
If you ask it to, it takes your details and sends them to me with the conversation, which is exactly what yours would do.
Features
A visitor with a question at nine at night either gets an answer or goes to the next site. This makes sure they get one.
Trained on your business
Your services, prices, the areas you cover, your opening hours and the way you talk. Set up from your website and whatever else you want it to know.
Leads to your inbox
Name, number, what they need and the full conversation, emailed to you as soon as it finishes.
Qualified enquiries
It asks what the job is, where, and how soon, so you can call back the ones worth calling first.
Booking
Sends people to your online booking page or calendar if you have one. If not, it takes their details for you to ring back.
Your hours
On all the time, or only when you are closed. You choose, and you can change it.
You stay in control
Read every conversation, and change any answer whenever you like. A summary of the month's conversations comes with it.
Works on any site
WordPress, Wix, Squarespace or hand-built. I add it for you. It connects to Slack, Outlook, Calendly and Zapier if you use them.
Price
One price, no setup fee and no VAT, with the first month free so you can see what it catches before you pay for it.
Your detailsServices, prices, areas and hours. Most of it comes from your website.
TrainingI set it up on your information and add it to your site.
Your checkYou try it, and anything that is not how you would say it gets changed.
LiveLeads start arriving in your inbox. The first month is free.
Questions
Will it give customers wrong answers?
It answers from the information you give it at setup: your services, prices, areas and hours. You can read every conversation, and change any answer whenever you like.
Can it book jobs or appointments?
It sends people to your online booking page or calendar if you have one, and takes their details either way so you can call back.
Can I have it on only when I am closed?
Yes. It can run all the time, or only in the hours you set.
Do I need a new website?
No. It works on WordPress, Wix, Squarespace and hand-built sites, and I add it for you. You do not need to be using any of my other services.
Is there a contract?
No. The first month is free, then it is £75 a month and you can cancel any time.
Does it answer the phone?
No, this one is for website chat. If missed calls are the bigger problem, say so in your enquiry and I will tell you what is available.
Other services
Free first month
Send me your site and say you want the chatbot in the note. I will set it up, you check the answers, and you pay nothing for the first month.